IBM Lotus Symphony


Manually uninstalling IBM Lotus Symphony

You can manually uninstall Lotus® Symphony™ on Windows® platform by doing the following steps.

  1. Exit Lotus Symphony and end processes such as soffice.bin, soffice.exe, symphony.exe, and SymSPort.exe from the task manager.
  2. Remove the program files folder of Lotus Symphony manually. By default, the folder is C:\Program Files\IBM\Lotus\Symphony.
  3. Remove the Lotus Symphony registries in Windows system by doing the following steps:
    1. Create a *.reg file, for example, removeSymphony.reg.
    2. Open the file and enter the code in the following sample file. The UpgradeCode in this sample file is F45527C61B8760440A7363B4FAB78406, and the ProductCodes for several versions of Lotus Symphony are included here.
      * Begin of the sample reg file *
      
      Windows Registry Editor Version 5.00
      ;
      ; used and checked by xpd and ISSI
      [-HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\{6C72554F-78B1-4406-A037-364BAF7B4860}]
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Symphony]
      ;
      ; upgrade code
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\F45527C61B8760440A7363B4FAB
      78406]
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\
      F45527C61B8760440A7363B4FAB78406]
      [-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\F45527C61B8760440A7363B4FAB78406]
      ;
      ; previous product code
      ; 1.0 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\6174ca87a15fef65db0a5fad839fd9d6]
      
      ; 1.1 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\2926cb6b85d019c438c5e8e4b582e83d]
      
      ; 1.2 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\12b8edd60150dfc429bdac9ce4e4d4a0]
      
      ; 1.2 refresh
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\df117dae18c8b1d49b333dd89f6ba612]
      
      ; 1.3 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\febed757e53667048bb2ad2cf2bec3c9]
      
      ; 1.3 refresh 1
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\8684adddcb705d34d83afd11feda17d4]
      
      ; 1.3 refresh 2
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\5916b3a67c7ff354397854c0df193e5b]
      
      ; 3.0 Beta 2 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\00b097b691c81434886aadbb31810820] 
      ; 3.0 Beta 2 R1
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\a13f50d0dc4d7ff428c2094ed0384024] 
      ; 3.0 Beta 3 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\
      Products\22f55b1d9de1c124a8e46f3d0fa93f3d] 
      ; 3.0 Beta 4 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18
      \Products\77cd20c184bf977478f39f14793d0386]
      ; 3.0 GA 
      [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18
      \Products\c48d09f480532134e883695c1d3a1614] 
      
      
      * End of the sample reg file * 
      
    3. Save and close the file.
    4. Double-click the file to remove Lotus Symphony registries.
  4. Remove the user data under UserProfile\IBM\Lotus\Symphony.
  5. Remove the desktop shortcut of IBM® Lotus Symphony.

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