Site FAQ

Community FAQ
How to Participate
Security FAQ

Community FAQ

Q: What's the purpose of this site?

A: This CollabNet platform site hosts project workspaces for developers like you to turn your ideas into active, productive development projects. Each project workspace includes the tools you need. You can participate with other developers working on the same projects. And, you can see what is happening in some other projects that may affect your work, or that may serve as examples for you to follow.

Q: Who else is here?

A: Other developer community members who have been invited by project leaders and other developers to collaborate on projects hosted on CollabNet platform.

Q: What is CollabNet's role in this site?

A: CollabNet is the leader in collaborative software development and the vendor of the software that powers this site.

Q: What do you mean by "hosted tools"?

A: CollabNet platform enables collaborative development through web-based tools made available to project owners and developers who become project members. CollabNet platform combines collaboration and development tools into a web-based software development suite. Key features of this tool set are security, scalability, extensibility, and customizability.

Q: What are those tools?

A: CollabNet platform provides simple, powerful web interfaces for version control, issue tracking, discussions, and knowledge management. Project owners can configure these tools within each project and grant roles to project participants to fit the needs of the project.

Q: Who do I contact for help or feedback?
A: Send any questions or comments to feedback@collab.net.

How to Participate

Q: What client-side tools will I need to participate?

A: At minimum, you need a web browser and a email client. If you use CVS, you will need a CVS client and optionally SSH to secure your CVS connections. If you use Subversion, you will need a Subversion client. There may be additional domain specific tools you need depending upon the particular development projects you work on.

Q: How do I start a project?

A: Use the "Start New Project" links in the Start Page or Project List to access a brief project creation form. Some sites may not have the option to suggest new projects. If this is the case, contact a domain admin. After you have submitted your project information, you're able to view and customize your newly created project home page. You project is in a "pending" status until approved by site administrators. Read more about the process.

Q: How do I put proprietary content on my section of the site securely?

A: If your development project is proprietary, only project members can view project documents, participate in project mailing lists, download/upload project files, view and report issues, and access the version control repository. Proprietary project owners control project membership through a member approval process and project role assignments. In addition, the project configuration pages allow project owners to define custom roles that grant specific permissions to users in their project.

CollabNet platform uses Secure Socket Layer (SSL) technology to establish a secure connection between the user and server, with a private key to encrypt data when transferred across this connection. If you use CVS, you can also use optional SSH tunneling to protect your CVS connections from password snooping, data corruption or theft. More information about SSH is available on this site.

Q: How do I share code?

A: When you join or lead a CollabNet platform project, you use a version control tool to check out and work with project files, and then contribute your changes back into the project's repository. When other project members update their working files, they have access then to your code. Everyone on the CVS mailing list also receives automatic email notification when files are updated.

As a project member you will likely be assigned to do code enhancements or contribute patches via the issue tracking tool. This tool manages project issues (e.g., defects, enhancements, features, tasks, and patches). You also subscribe to project mailing lists, where you can follow and participate in ongoing discussions about the project.

Q: How do I get other developers involved in my project?

A: You can invite other developers to join your project at any time by using the "Invite new members" link on the Project Membership page. They receive an automatically generated email that explains a little about CollabNet platform, gives the name and a brief description of your project, and includes a personalized message from you.

Security FAQ

Q: What steps do you take to protect my data?

A: CollabNet platform takes appropriate steps to protect the information you share with us from unauthorized access or disclosure.

In addition to requiring user ID and password authentication, all pages in CollabNet platform are secured through SSL encryption to protect any information in those pages and to authenticate that user information is sent to the correct server.

For more information, see this site's Privacy policy and Terms of service.