sysinfo example $ java org.apache.derby.tools.sysinfo ------------------ Java Information ------------------ Java Version: 1.4.2_07 Java Vendor: Sun Microsystems Inc. Java home: c:\p4main\jdk142\jre Java classpath: c:\Derby_10\lib\derby.jar;c:\Derby_10\lib\derbytools.jar; c:\Derby_10\lib\derbyLocale_de_DE.jar;e:\Derby_10\lib\derbyLocale_es.jar; e:\Derby_10\lib\derbyLocale_fr.jar;c:\Derby_10\lib\derbyLocale_it.jar; e:\Derby_10\lib\derbyLocale_ja_JP.jar;e:\Derby_10\lib\derbyLocale_ko_KR.jar; e:\Derby_10\lib\derbyLocale_pt_BR.jar;e:\Derby_10\lib\derbyLocale_zh_CN.jar; e:\Derby_10\lib\derbyLocale_zh_TW.jar OS name: Windows 2000 OS architecture: x86 OS version: 5.0 Java user name: user1 Java user home: C:\Documents and Settings\myhome Java user dir: E:\p4main\systest\myrtst7 java.specification.name: Java Platform API Specification java.specification.version: 1.4 --------- Derby Information -------- JRE - JDBC: J2SE 1.4.2 - JDBC 3.0 [c:\Derby_10\lib\derby.jar] 10.1.1.0 - (190628) [c:\Derby_10\lib\derbytools.jar] 10.1.1.0 - (190628) ------------------------------------------------------ ----------------- Locale Information ----------------- Current Locale : [English/United States [en_US]] Found support for locale: [de_DE] version: 10.1.1.0 - (190628) Found support for locale: [es] version: 10.1.1.0 - (190628) Found support for locale: [fr] version: 10.1.1.0 - (190628) Found support for locale: [it] version: 10.1.1.0 - (190628) Found support for locale: [ja_JP] version: 10.1.1.0 - (190628) Found support for locale: [ko_KR] version: 10.1.1.0 - (190628) Found support for locale: [pt_BR] version: 10.1.1.0 - (190628) Found support for locale: [zh_CN] version: 10.1.1.0 - (190628) Found support for locale: [zh_TW]

When requesting help from technical support or posting on the forum, include a copy of the information provided by sysinfo.